At swerte9, your privacy is not an afterthought – it is a core part of how we build and operate our platform. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have over your own information as a swerte9 player in the Philippines.
Six core privacy commitments every swerte9 player should know
All data transmitted between your device and the swerte9 platform is protected by 256-bit SSL/TLS encryption – the same standard used by major Philippine banks like BPI and BDO. Your personal and financial data is never transmitted in plain text.
swerte9 does not sell, rent, or trade your personal data to third-party marketers or data brokers. Your information is used solely to operate your swerte9 account, process transactions, and comply with Philippine regulatory requirements.
swerte9 processes personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules. Your data rights under Philippine law are fully respected and upheld by swerte9.
swerte9 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and PAGCOR regulatory obligations. Data that is no longer needed is securely deleted.
swerte9 gives you meaningful control over your personal data. You can access, correct, and request deletion of your data at any time by contacting the swerte9 Data Protection Officer. Your rights under the Philippine Data Privacy Act are always available to you.
swerte9 will only send you promotional communications if you have opted in to receive them. You can withdraw your marketing consent at any time through your swerte9 account settings or by contacting swerte9 support via live chat.
Rights granted to you by the Philippine Data Privacy Act of 2012
You have the right to request a copy of the personal data swerte9 holds about you, including information on how it is being processed and with whom it has been shared.
If any personal data swerte9 holds about you is inaccurate or incomplete, you have the right to request that it be corrected or updated without undue delay.
You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to swerte9's legal and regulatory retention obligations.
You have the right to object to the processing of your personal data for direct marketing purposes at any time. swerte9 will cease such processing immediately upon receipt of a valid objection.
You may request a copy of your personal data in a structured, commonly used, machine-readable format so that you can transfer it to another service provider where technically feasible.
If you believe swerte9 has not handled your personal data in accordance with the Philippine Data Privacy Act, you have the right to lodge a complaint with the National Privacy Commission (NPC).
This Privacy Policy ("Policy") describes how swerte9 ("swerte9", "we", "us", "our") collects, uses, stores, and protects the personal data of individuals ("you", "your", "Player") who access or use the swerte9 online casino platform at swerte9.app. This Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.
1.1 swerte9 is committed to protecting the privacy and personal data of all players and visitors to the swerte9 platform. This Policy explains in plain terms what personal data we collect, the purposes for which we use it, how long we keep it, and the rights you have in relation to your data.
1.2 By registering a swerte9 account or otherwise using the swerte9 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree to this Policy, you must not use the swerte9 platform.
1.3 This Policy should be read alongside the swerte9 Terms & Conditions, which govern your use of the platform. In the event of any conflict between this Policy and the Terms & Conditions, the Terms & Conditions shall prevail.
1.4 This Policy applies to all personal data collected through the swerte9 website, mobile platform, live chat support, email communications, and any other channel through which you interact with swerte9.
2.1 For the purposes of the Philippine Data Privacy Act of 2012, swerte9 is the data controller responsible for the personal data collected through the swerte9 platform.
2.2 swerte9 has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Policy and applicable data protection laws. You may contact the swerte9 DPO at any time using the contact details provided in Section 13 of this Policy.
2.3 swerte9 is registered with the National Privacy Commission (NPC) of the Philippines in accordance with the requirements of the Data Privacy Act of 2012.
3.1 swerte9 collects personal data that you provide directly to us, data generated through your use of the platform, and data received from third-party sources where permitted by law. The categories of personal data we collect include:
When you create a swerte9 account, we collect your full legal name, date of birth, residential address (including city, province, and postal code), email address, Philippine mobile number, and chosen username.
To comply with Philippine anti-money laundering regulations and PAGCOR requirements, we may collect copies of government-issued photo identification (such as a Philippine passport, driver's licence, SSS card, or UMID card), proof of address documents, and proof of payment method ownership.
We collect information about your deposits, withdrawals, and transaction history on the swerte9 platform. We also collect payment method details such as your GCash mobile number, PayMaya account details, or bank account information (BPI, BDO, Metrobank) as necessary to process transactions. swerte9 does not store full bank account numbers or card numbers on its servers.
We collect records of your gaming activity on the swerte9 platform, including games played, wagers placed, wins and losses, session durations, and bonus usage. This data is used for account management, responsible gaming monitoring, and regulatory reporting purposes.
We automatically collect certain technical data when you access the swerte9 platform, including your IP address, device type and operating system, browser type and version, screen resolution, and general geographic location derived from your IP address.
We retain records of communications between you and swerte9, including live chat transcripts, email correspondence, and support ticket records. This data is used to resolve disputes, improve our support services, and maintain records of commitments made to players.
swerte9 will never ask for your account password via email, live chat, or any other channel. If you receive a communication purportedly from swerte9 requesting your password, please report it to swerte9 support immediately as it may be a phishing attempt.
4.1 swerte9 uses the personal data we collect for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Registration data, identity verification data |
| Processing deposits and withdrawals | Financial data, identity verification data |
| Fraud prevention and security monitoring | Technical data, financial data, gaming activity data |
| Regulatory compliance and AML reporting | Identity verification data, financial data, gaming activity data |
| Responsible gaming monitoring | Gaming activity data, registration data |
| Customer support | Communications data, registration data, gaming activity data |
| Platform improvement and analytics | Technical data, gaming activity data (aggregated/anonymised) |
| Marketing communications (with consent) | Registration data, gaming activity data |
4.2 swerte9 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise required by applicable Philippine law.
5.1 swerte9 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:
6.1 swerte9 does not sell, rent, or otherwise transfer your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:
6.2 All third parties with whom swerte9 shares personal data are required to process such data in accordance with applicable Philippine data protection laws and are bound by appropriate data processing agreements.
6.3 swerte9 does not transfer personal data outside the Philippines except where necessary to provide platform services and where appropriate safeguards are in place to protect the data in accordance with the Data Privacy Act of 2012.
7.1 The swerte9 platform uses cookies and similar tracking technologies to enhance your user experience, maintain your session, and collect analytics data. Cookies are small text files stored on your device when you visit the swerte9 website.
7.2 swerte9 uses the following categories of cookies:
7.3 You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the swerte9 platform. Strictly necessary cookies cannot be disabled as they are essential for platform operation.
swerte9 does not use cookies to collect sensitive personal data such as financial information or government ID numbers. All sensitive data is collected only through secure, encrypted form submissions.
8.1 swerte9 retains your personal data for as long as your swerte9 account remains active and for a period thereafter as required by applicable Philippine law and PAGCOR regulatory obligations.
8.2 The following retention periods apply to the main categories of personal data held by swerte9:
8.3 Upon expiry of the applicable retention period, swerte9 will securely delete or anonymise your personal data in accordance with industry best practices.
9.1 swerte9 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
9.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, swerte9 will notify the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with the requirements of the Data Privacy Act of 2012.
9.3 While swerte9 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the security of your swerte9 account credentials and for notifying swerte9 immediately if you suspect any unauthorised access to your account.
10.1 You may exercise any of the data rights described in this Policy at any time by submitting a written request to the swerte9 Data Protection Officer using the contact details provided in Section 13.
10.2 swerte9 will respond to all valid data rights requests within thirty (30) calendar days of receipt. In complex cases, this period may be extended by a further thirty (30) days, in which case swerte9 will notify you of the extension and the reasons for it.
10.3 swerte9 will not charge a fee for processing data rights requests unless the request is manifestly unfounded or excessive, in which case a reasonable administrative fee may be applied.
10.4 swerte9 may need to verify your identity before processing a data rights request to ensure that personal data is not disclosed to an unauthorised person. You may be asked to provide a copy of a government-issued photo ID for this purpose.
10.5 If you are not satisfied with swerte9's response to your data rights request, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
11.1 The swerte9 platform is strictly intended for adults aged 21 years and above. swerte9 does not knowingly collect personal data from individuals under the age of 21.
11.2 If swerte9 becomes aware that personal data has been collected from an individual under the age of 21, it will take immediate steps to delete such data and close the associated account. Any funds held in an account belonging to an underage individual will be handled in accordance with applicable Philippine law.
11.3 If you are a parent or guardian and believe that your child under the age of 21 has registered a swerte9 account or provided personal data to swerte9, please contact swerte9 support immediately via live chat so that appropriate action can be taken.
12.1 swerte9 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or PAGCOR regulatory requirements.
12.2 When material changes are made to this Policy, swerte9 will notify registered players by email and/or by displaying a prominent notice on the swerte9 platform. The date of the most recent revision is displayed at the top of this page.
12.3 Your continued use of the swerte9 platform following the publication of a revised Privacy Policy constitutes your acceptance of the changes. If you do not agree to the revised Policy, you must cease using the platform and may request account closure by contacting swerte9 support.
13.1 If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by swerte9, please contact the swerte9 Data Protection Officer through the following channels:
13.2 swerte9 aims to acknowledge all privacy-related enquiries within two (2) business days and to provide a substantive response within thirty (30) calendar days.
13.3 If you are not satisfied with swerte9's handling of your privacy concern, you may lodge a complaint with the National Privacy Commission of the Philippines.
This Privacy Policy was last reviewed and updated on January 1, 2026. swerte9 recommends that all players review this Policy periodically to stay informed of how we protect and use your personal data.
Your data is protected, your privacy is respected, and your gaming experience is fair. Join the swerte9 community today – start with just ₱ 100 via GCash or PayMaya.
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